CHIP (Nueces) Contact Information

Member Hotline Hours: 8 a.m-5 p.m (CST), Monday-Friday (except state holidays)
1-877-451-5598

Member Hotline Hours: 8 a.m-5 p.m (CST), Monday-Friday (except state holidays). Members may contact Member Services after hours and on weekends and leave a message. A Member Services
Representative will return your call within one business day. You can also call the Nurse Hotline if you have a medical need that is not an emergency.

Interpretive services are available and we can provide any information in English and Spanish.

Hearing-Impaired:
1-800-735-2989 (TTY) toll-free

To access services and speak to a representative call the Hotline If you have an emergency related to mental health problems, go to the nearest hospital emergency room or call 911 for an ambulance.

You can get help for mental health and drug abuse problems. If you need help call the Behavioral Hotline 1-877-330-3312 for help.
You can go to a Driscoll Health Plan provider without a referral from your Primary Care Provider.

You can call 24 hours a day, seven (7) days a week. You must pick a provider within our Behavioral Health Network. These services are private so you don’t need a Primary Care Provider.

Interpretive services are available and we can provide any information in English and Spanish.

Hearing-Impaired:
1-800-735-2989 (TTY) toll-free

To access services and speak to a representative call the Hotline If you have an emergency related to mental health problems, go to the nearest hospital emergency room or call 911 for an ambulance.

Avail Solutions, Inc. – provides the Behavioral Health 24 hour hotline
Contact Information: Call Toll free: (888) 828-0799
Visit Website: http://www.avail.solutions/

Navitus Health Solutions, LLC – provides prescription drugs
Contact Information: Call Toll-Free: (877) 571-7500
Visit Website: https://www.navitus.com/

Contact Member Services at 1-877-451-5598

Provider Hotline Hours: 8 a.m-5 p.m (CST), Monday-Friday (except state holidays)
1-877-DCH-DOCS, option #1

The provider Hotline is staffed with personal that can answer questions about the STAR Kids Program and Covered Services.

Help Line Hours: 8 a.m-5 p.m (CST), Monday-Friday (except state holidays)
1-800-647-6558.

You can get information on the assistance that can be received by calling this number.

Interpretive services are available and we can provide any information in English and Spanish.

Hearing-Impaired:
1-800-735-2989 (TTY) toll-free