Severe Weather Guide

Driscoll Health Plan is committed to the safety and health of all our members and their families. The information on this page is to devoted share helpful information that you may need.

Call Member Services at 1-877-324-7543 if you need:

  • To get an emergency prescription refill.
  • Replace necessary medical equipment, services or supplies.
  • Get a new copy of your Member ID card.
  • Or any other important matters

 You can continue to view our DHP Facebook as well for other helpful updates


As a “Friend of the Family” Driscoll Health Plan will ensure that your quality of health and well-being remain our focus. We remain positive that our communities will grow better and brighter through our shared commitment to strong South Texas Families.

-Driscoll Health Plan Leadership Team



Dear Valued Member:

Driscoll Health Plan will be open during normal business hours of 8:00am-5:00pm (M-F)

You may contact the Member Services hotline at:

  • Nueces: 1-844-508-4672
  • Hidalgo: 1-844-508-4674

STAR Kids members can reach out to their Service Coordinator or call the 24-hour Nurse Advice Line.

All other members can reach out to Case Management at 1-877-222-2759.

Be prepared! Have a plan in place for you and your family when severe weather or a disaster strikes.

We will continue to keep you updated on Health Plan matters as they develop.