Member Hotline Hours: 8 a.m-5 p.m (CST), Monday-Friday (except state holidays)
Members may contact Member Services after hours and on weekends and leave a message. A Member Services Representative will return your call within one business day.
You can also call the nurse advice line at 1-833-532-0221 if you have a medical need that is not an emergency.
Interpretive services are available and we can provide any information in English and Spanish.
1-800-735-2989 (TTY) toll-free
To access services and speak to a representative call the Hotline If you have an emergency related to mental health problems, go to the nearest hospital emergency room or call 911 for an ambulance.