COVID-19 Call Center
DSHS COVID-19 Call Center:
1-877-570-9779
Monday- Friday
7am – 6pm
With the spread of the COVID-19 and any virus, there are basic precautions to prevent getting sick. Remember to stay calm and follow the steps provided. Please continue to check back with us as updates continue to develop.
If you are in need of baby formula and/or food, click on the link for Siempre store locations and hours. WIC products are available for members in both the Nueces and Hidalgo service area.
If you need assistance finding food, paying housing bills, or other essential services, CLICK HERE to find your local 2-1-1.
Dr. Mary Dale Peterson, Executive Vice President and Chief Operating Officer of Driscoll Health System presents up to date information on COVID-19.
Below are additional resources to reach out to if you have any questions:
DSHS COVID-19 Call Center:
1-877-570-9779
Monday- Friday
7am – 6pm
Disaster Distress Helpline. SAMHSA’s Disaster Distress Help line is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to COVID-19. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories.
To connect with a trained crisis counselor:
World Health Organization (WHO):
https://www.who.int/
En Español: https://www.who.int/es/home
Advice for Public from the WHO: https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public
Q&A from the WHO: https://www.who.int/news-room/q-a-detail/q-a-coronaviruses
VIDEOS FROM THE WHO:
How it all started: https://youtu.be/mOV1aBVYKGA
How to protect yourself: https://youtu.be/1APwq1df6Mw
COVID-19 Global Cases by the Center for Systems, Science and Engineering (CSSE): https://www.arcgis.com/apps/opsdashboard/index.html#/bda7594740fd40299423467b48e9ecf6
Centers for Disease Control and Prevention (CDC):
https://www.cdc.gov/coronavirus/2019-ncov/index.html
FAQs from CDC: https://www.cdc.gov/coronavirus/2019-ncov/faq.html
En Español: https://www.cdc.gov/spanish/
Texas Department of State Health Services:
https://dshs.texas.gov/coronavirus/
En Español: https://www.dshs.texas.gov/Spanish.aspx
Texas Division of Emergency Management:
https://tdem.texas.gov/
City of Corpus Christi:
https://www.cctexas.com/coronavirus
Health and Human Services Commission:
https://tdem.texas.gov/
Texas Health and Human Services:
https://www.dshs.state.tx.us/coronavirus/tools.aspx
En Español: https://www.dshs.state.tx.us/Spanish.aspx
Coronavirus Disease (COVID-19) Technical Guidance:
https://www.who.int/emergencies/diseases/novel-coronavirus-2019/technical-guidance
FDA – Surgical Mask and Gown Conservation Strategies- Letter to Healthcare Providers:
https://www.fda.gov/medical-devices/letters-health-care-providers/surgical-mask-and-gown-conservation-strategies-letter-healthcare-providers
CDC Fact Sheet- What you need to know about Coronavirus disease 2019 (COVID-19):
https://www.cdc.gov/coronavirus/2019-ncov/your-health/need-to-know.html
CDC Fact Sheet – What to do if you are sick with Coronavirus disease 2019 (COVID-19):
https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf
CDC: Steps to prevent illness:
https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html