DHP Alerts: Flu and COVID-19

With the spread of the COVID-19 and any virus, there are basic precautions to prevent getting sick. Remember to stay calm and follow the steps provided. Please continue to check back with us as updates continue to develop.

If you are in need of baby formula and/or food, click on the link for Siempre store locations and hours. WIC products are available for members in both the Nueces and Hidalgo service area.

If you need assistance finding food, paying housing bills, or other essential services, click here to find your local 2-1-1.

Medicaid and CHIP will cover COVID-19 testing for people receiving Medicaid and CHIP services. If you are experiencing any COVID-19 symptoms, call your health care provider to determine if you should be tested. For more information, click here.

Below are additional resources to reach out to if you have any questions.

DSHS COVID-19 Call Center:
1-877-570-9779
Monday – Friday
7 a.m. – 6 p.m.

Disaster Distress Helpline. SAMHSA’s Disaster Distress Help line is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to COVID-19. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories.

To connect with a trained crisis counselor:

World Health Organization (WHO)
En Español: https://www.who.int/es/home
Advice for Public from the WHO
Q&A from the WHO
Videos from the WHO:
How it all started
How to protect yourself

COVID-19 Global Cases by the Center for Systems, Science and Engineering (CSSE)

Centers for Disease Control and Prevention (CDC)
En Español: https://www.cdc.gov/spanish/
FAQs from CDC
What you need to know
What to do if sick with COVID-19
Steps to prevent illness

Health and Human Services Commission

Coronavirus Disease (COVID-19) Technical Guidance

FDA – Surgical Mask and Gown Conservation Strategies- Letter to Healthcare Providers