Mental Health and Substance Use Services for Adult Members

Public Health Alerts:

No alerts at this time.

Severe Weather or Emergency Disaster Alert:

The National Weather Service (NWS) has issued a weather alert for your area, make plans to keep you and your family safe. If you experience a pause of services or need services, please call us at 1-877-324-7543.

Driscoll Health Plan wants to make sure that you stay safe. It is important to have a plan before an emergency happens. You will need the plan during and after severe weather or an emergency disaster. Being prepared will reduce stress during the event.

When severe weather strikes South Texas, the main concerns are:
  • Loss of power
  • Flooding
  • High winds
  • Freezing temperatures and road hazards

Please note, our ability to assist during these times could be limited depending on the severity of the inclement weather.

Always stay informed.
Important information will be available in the following ways:
  • DHP Member Services Hotline: 1-877-324-7543
  • Text messaging
  • Through your service coordinator or case manager
  • Social media: Facebook, Instagram, Twitter

If you have an emergency, please call 911.

For more information, visit the National Weather Service

Resources

Get up-to-date weather information.
CDC Natural Disasters and Severe WeatherNWS Corpus ChristiNational Hurricane CenterNWS Southern Region Tropical WebpageTexas Local Seasonal Relief Centers Map
Disaster Distress Helpline
SAMHSA’s Disaster Distress Helpline (DDH) is a 24/7, 365-day-a-year national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to COVID-19. This toll-free, multilingual and confidential crisis support service is available to all residents in the United States and its territories.
To connect with a trained crisis counselor:
  • Call 1-800-985-5990. For Spanish, press option #2.
  • Text Talk With Us to 66746.

Emergency Local Shelters

Dates and times will vary depending on the need at time of the emergency.
County: HIDALGO
City
Shelter NameAddressPhone Number
MissionMission Parks and Recreation Building721 N. Bryan Road956-580-8760
PharrZeke Martinez Gym at Rembrandt Early College High School1200 East Kelly Road956-283-0600
MercedesMercedes Dome Recreation Center1202 N. Vermont956-586-0190
EdinburgDustin Michael Sekula Memorial Library1906 S. Closner Blvd956-383-6246
AlamoPSJA Memorial Early College High School800 S. Alamo Road(956) 354-2420
County: CAMERON
City
Shelter NameAddressPhone Number
MissionMission Parks and Recreation Building721 N. Bryan Road956-580-8760
PharrZeke Martinez Gym at Rembrandt Early College High School1200 East Kelly Road956-283-0600
MercedesMercedes Dome Recreation Center1202 N. Vermont956-586-0190
EdinburgDustin Michael Sekula Memorial Library1906 S. Closner Blvd956-383-6246
AlamoPSJA Memorial Early College High School800 S. Alamo Road(956) 354-2420
County: WEBB
City
Shelter NameAddressPhone Number
LaredoCasa De Misericordia1000 Mier St, Laredo, TX 78040956-712-9591
LaredoBethany House of Laredo817 Hidalgo St956-722-4152
County: NUECES
City
Shelter NameAddressPhone Number
RobstownRMB Fairgrounds1213 Terry Shamise Blvd. Robstown, Tx361-387-9000
County: VICTORIA
City
Shelter NameAddressPhone Number
VictoriaSalvation Army1302 N Louis St361-576-1297
VictoriaChrist’s Kitchen611 E Warren361-578-4233
VictoriaC3 Victory1604 E Crestwood361-573-5930
County: STARR
City
Shelter NameAddressPhone Number
Rio Grande CityCasa De Esperanza804 E. Ringgold St956-263-0562
RomaThe 29th District Attorney’s Office; Old A.S. Canavan Elementary1334 4th St.956-849-1717

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