Mental Health and Substance Use Services for Adult Members

Can I file an appeal with the Health and Human Services Commission?

You have the right to appeal to the state after the health plan’s internal appeal process has been completed. If you do not agree with our decision, you can ask for a State Fair Hearing with or without External Medical Review. You must make the request in writing for a State Fair Hearing with or without External Medical Review within 120 days of the date on the notice of action. If you do not ask for a State Fair Hearing with or without External Medical Review within 120 days, you may lose your right to a State Fair Hearing with or without External Medical Review. See facts below about how to ask for a State Fair Hearing.

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