How can Member Services Help You?  

You can call Member Services 24 hours a day, 7 days a week. Regular business hours are from 8 a.m. to 5 p.m., Monday-Friday. You can leave a message after hours, on weekends, and holidays. A DHP staff member will respond the next business day.  

Our expert staff can help you with:  

  • Questions about your benefits and coverage. 
  • Changing your Primary Care Provider.  
  • Changing your address or phone number.  
  • Mailing of a lost Member ID card.  
  • Your complaints, appeals, or concerns

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