How do I get help if I have a behavioral (mental) health disorder?
You can get help for mental health and drug misuse problems. Help is available 24 hours a day, seven (7) days a week. You must pick a provider from our Behavioral Health Network. These services are private, so you don’t need a referral from your Primary Care Provider (PCP). If you need help call the Behavioral Hotline:
STAR Kids Nueces: 1-833-532-0209
STAR Nueces: 1-833-532-0216
CHIP Nueces: 1-833-532-0218
STAR Kids Hidalgo: 1-833-532-0219
STAR Hidalgo: 1-833-532-0220
Hearing Impaired: 1-800-735-2989 (TTY toll-free)
Members who see a mental health provider within 7 days after leaving a mental health hospital stay may receive a $25 gift card. Restrictions and limitations apply.
