Contact Information
Driscoll Health Plan
ATTN: Performance Excellence Team
615 N. Upper Broadway, Suite 200-F
Corpus Christi, Texas 78401-0764
Phone Number: 1-877-220-6376 (Nueces SA) or 1-855-425-3247 (Hidalgo SA)
Fax Number: 361-808-2725
Email: DHP_QM_Complaints@dchstx.org
Once you have gone through the Driscoll Complaint Process, and you are not pleased with the response, you may file your complaint directly to the Health and Human Services Commission (HHSC) by calling toll-free 1-866-566-8989. If you would like to make your complaint in writing, please send it to the following address:
Texas Health and Human Services Commission
Health Plan Operations – H-320
ATTN: Resolution Services
P.O. Box 85200
Austin, TX 78708-5200
If you can get on the internet, you can send your complaint in an email to HPM_Complaints@hhsc.state.tx.us