Public Emergency Alerts

Public Health Alerts:

No alerts at this time.

Severe Weather or Emergency Disaster Alert:

The National Weather Service (NWS) has issued a weather alert for your area, make plans to keep you and your family safe. If you experience a pause of services or need services, please call us at 1-877-324-7543.

Driscoll Health Plan wants to make sure that you stay safe. It is important to have a plan before an emergency happens. You will need the plan during and after severe weather or an emergency disaster. Being prepared will reduce stress during the event.

When severe weather strikes South Texas, the main concerns are:

Loss of power
Flooding
High winds
Freezing temperatures and road hazards

Please note, our ability to assist during these times could be limited depending on the severity of the inclement weather.

Always stay informed.
Important information will be available in the following ways:

DHP Member Services Hotline: 1-877-324-7543
Text messaging
Through your service coordinator or case manager
Social media: Facebook, Instagram, Twitter

If you have an emergency, please call 911.

For more information, visit the National Weather Service

Resources

Get up-to-date weather information.

CDC Natural Disasters and Severe Weather NWS Corpus Christi National Hurricane Center NWS Southern Region Tropical Webpage Texas Local Seasonal Relief Centers Map Texas Ready Resources Texas Division of Emergency Management (TDEM)Emergency Preparedness for Families with Children with Special Health Care Needs

Disaster Distress Helpline

SAMHSA’s Disaster Distress Helpline (DDH) is a 24/7, 365-day-a-year national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to COVID-19. This toll-free, multilingual and confidential crisis support service is available to all residents in the United States and its territories.

To connect with a trained crisis counselor:

Call 1-800-985-5990. For Spanish, press option #2.
Text Talk With Us to 66746.

Emergency Local Shelters

Dates and times will vary depending on the need at time of the emergency.

Hidalgo County	Shelter Name	Address	Phone Number
Mission	Mission Parks and Recreation Building	721 N. Bryan Road	956-580-8760
Pharr	Zeke Martinez Gym at Rembrandt Early College High School	1200 East Kelly Road	956-283-0600
Mercedes	Mercedes Dome Recreation Center	1202 N. Vermont	956-586-0190
Edinburg	Dustin Michael Sekula Memorial Library	1906 S. Closner Blvd	956-383-6246
Alamo	PSJA Memorial Early College High School	800 S. Alamo Road	956-354-2420

Cameron County	Shelter Name	Address	Phone Number
Brownsville	Downtown Parks and Recreation Center	1338 E. 8th Street	956-546-2064
Harlingen	Harlingen Community Center	201 E. Madison Ave.	956-216-5291
San Benito	San Benito Community Center	210 E. Heywood Street	956-361-3804
Harlingen	Loaves and Fishes Shelter	514 South E. St	956-423-1014

Webb County	Shelter Name	Address	Phone Number
Laredo	Casa De Misericordia	1000 Mier St, Laredo, TX 78040	956-712-9591
Laredo	Bethany House of Laredo	817 Hidalgo St	956-722-4152

Nueces County	Shelter Name	Address	Phone Number
Robstown	RMB Fairgrounds	1213 Terry Shamise Blvd. Robstown, Tx	361-387-9000

Victoria County	Shelter Name	Address	Phone Number
Victoria	Salvation Army	1302 N Louis St	361-576-1297
Victoria	Christ’s Kitchen	611 E Warren	361-578-4233
Victoria	C3 Victory	1604 E Crestwood	361-573-5930

STARR County	Shelter Name	Address	Phone Number
Rio Grande City	Casa De Esperanza	804 E. Ringgold St	956-263-0562
Roma	The 29th District Attorney’s Office; Old A.S. Canavan Elementary	1334 4th St.	956-849-1717

Member Services

Find a Provider

Search Providers

Member Login

Login

Renew Benefits

Learn More