Case Management and Disease Management (CMDM)

The goal of CMDM is to help members with long-lasting or acute illnesses manage their health. We offer one-on-one nurse coaching and connect members with necessary resources.

Agricultural or migrant workers

Children of agricultural or migrant workers have special healthcare needs. Our case managers will help members get the care they need right away. They will:

  • Call to make sure checkups, physicals and vaccines are up to date.
  • Assist with scheduling doctor visits.

Asthma

Living with asthma can be scary. Our staff will provide tools to make it easier. They will:

  • Answer any questions you may have.
  • Provide educational materials.
  • Check the home for asthma triggers.
  • Offer training on how to take medication.
  • Remind members about flu and pneumonia vaccines.

Behavioral Health

Life and health issues can be stressful. Our case managers can help. They will:

  • Help set up a 7-day and 30-day follow-up visit after discharge from a behavioral health facility.
  • Help find local support services.
  • Provide medication education.
Behavioral Health

Diabetes

Case managers are available to help our members with diabetes manage their needs. They will:

  • Offer health tips to control their illness, including healthy eating and living.
  • Help get supplies and medicines.
For information about DHP diabetes education, visit Diabetes Classes.
Diabetes Classes

Early Childhood Intervention (ECI)

ECI is a program for members 0-3 years old with disabilities and developmental delays. Case managers will assist members who are in the program.

General Case Management

Case managers help our members with special healthcare needs set up visits with doctors. They can also help members with:

  • Medication education.
  • Finding local programs and transportation to assist with care.

High-Risk Pregnancy

Our case managers support members with high-risk pregnancies. Our staff will:
  • Educate members on problematic symptoms.
  • Teach members to make healthy choices.
  • Assist members when talking with doctors.

Resource Coordination

Resource coordinators are a key support system for members. They follow up with members with high-risk social needs through phone calls. High-risk social needs may include struggles with food, housing, transportation and access to healthcare. Coordinators can also help file for supplemental security income (SSI).

Healthcare Education

For healthcare education, visit Driscoll Children’s Health Library.

Health Risk Assessments

All members receive a Health Risk Assessment form in their new member welcome packets. Digital versions are also available for download.

Member Services

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