Updates to Authorization Letters and Approvals

Driscoll Health Plan (DHP) updated its system on March 3, 2026, to improve how referrals and requests for services are processed.

Requests are now reviewed for each service requested. Each service may show:

• Its own status (approved, partially approved, or denied)
• The number of approved visits or units
• How often or how long the service is approved

Because of this update, letters from DHP may look different. Letters may now show the decision for each service in the request.

Providers may refer to the fax blast sent March 3, 2026, to learn more.