Updates to Authorization Letters and Approvals

September 23, 2026
Driscoll Health Plan is excited to share that Driscoll Decoded, its health education podcast, is now streaming on Spotify. The series first launched on our YouTube channel in 2024. Now, listeners have another easy way to find trusted health information. With the move to Spotify, families can listen anytime, anywhere. They can watch full episodes […]
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May 16, 2026
Families from across South Texas came together at the Pharr Aquatic Center for Safe Summer Splash. The event was hosted by Junior League of McAllen, Driscoll Health Plan, Driscoll Children's Hospital RGV and the City of Pharr. It was the first event of its kind for the group. More than 100 volunteers came together with […]
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May 12, 2026
Every child deserves a chance to play, learn, and have fun. When the city of Mercedes Little League needed support, Driscoll Health Plan stepped up to the plate. Through its sponsorship of the Texas Rangers team, Driscoll Health Plan is helping local children stay active while learning lessons that can last a lifetime. The team […]
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May 12, 2026
Driscoll Health Plan joined community partners in kicking off the Healthy Texan Week Good Food, Good Move Community Event in Pharr, Texas. The event was made possible with help from community partners, including the City of Pharr and Special Olympics South Texas. Together, they created a welcoming place where families could learn about healthy food, […]
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March 9, 2026
Driscoll Health Plan (DHP) updated its system on March 3, 2026, to improve how referrals and requests for services are processed. Requests are now reviewed for each service requested. Each service may show: Because of this update, letters from DHP may look different. Letters may now show the decision for each service in the request. […]
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November 6, 2025
During the government shutdown, Driscoll Health Plan wants families to know that food help is still available. We understand this may be a hard time, and we want to make sure everyone knows where to find support. Here are local food banks that continue to serve families across South Texas: If your family needs food […]
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November 1, 2024
Driscoll Health Plan (DHP) provides medically appropriate and cost-effective services in-lieu-of (in place of) mental health or substance use disorder services for STAR and STAR Kids members.    These in-lieu-of services include:  Approval is needed for these services for members aged 21 and over. You or your providers may ask for in-lieu-of services by calling […]
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April 7, 2023
On Friday, April 7th, Driscoll Health Plan Outreach staff attended the Noche de Amor Gala, hosted by their newest community partner Esperanza de Tejas. The evening was filled with various community partners in attendance, great food, dancing and inspiring stories that brought happy tears to guests’ eyes. Esperanza de Tejas, Inc. is a nonprofit organization […]
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