Mental Health and Substance Use Services for Adult Members
Driscoll Health Plan wants to make sure you keep your healthcare coverage active. Each year, members must resubmit their information as part of the annual renewal process. This must be sent, even if all your details remain the same.
Call Driscoll Health Plan at 1-877-324-7543 if you have questions about your letter.
If you need additional assistance, DHP has Case Navigators to help you through the process.
Click here to request assistance with renewing your health benefits.
You will receive a renewal notice in the mail or via email—if you have chosen to go paperless. You may also login to Your Texas Benefits account online to check the renewal status.
Make sure your address and email are up to date.
Visit YourTexasBenefits.com or call 2-1-1, option 2, to verify your information. For landlines, call 1-877-541-7905.
Gather your information. You will need to prove your income and residency. Preparing this paperwork now will save you time later.
Watch for your notice via mail or email. Members who choose to receive mail will get a letter from HHSC in a yellow envelope, like the one below.
Inside of the envelope will be a renewal letter (Form H1211). Each person listed in the letter may need to take a different action to renew. The letter will list information that needs to be updated in order to continue receiving coverage.
Send in the signed renewal form. You can submit this by visiting YourTexasBenefits.com and uploading your completed form, or you may request a paper form be sent to you. The renewal notice will explain how to do this.
If you don’t take the action needed by the due date listed on your renewal notice, your coverage may end.
This is a sample informational notice that informs households that they will need to renew their eligibility to continue their Medicaid coverage now that continuous coverage is ending.
This is a sample informational notice used to notify a client of the extension of their coverage as HHSC is determining their Medicaid eligibility.
This is a sample notice used when HHSC is requesting additional information from what a client has already provided on their application.
Public Health Emergency (PHE) Frequently Asked Questions - PDF
Create a Your Texas Benefits Account - PDF
2-1-1 Texas – A one-stop shop providing information about local and community resources. They can also provide help with food, housing and healthcare. For landlines, call 1-877-541-7905
Check your family’s size and income
to verify program qualifications.
