Driscoll Health Plan places great emphasis on the wellness of its Members. A large part of quality health care delivery is treating the whole patient, not just the medical condition. Sensitivity to different cultural influences, beliefs, and backgrounds can improve a provider’s relationship with patients and in the long run the health and wellness of the patients themselves. DHP encourages all providers to be sensitive to varying cultures in the community.
For more information, please visit the Texas Health Steps website.
DHP offering Cultural Competency Training Available for Providers
What is cultural competency and why does it matter to you or healthcare? Providers are providing care to diverse patients and their families. Effective communication between the provider and the member leads to better health outcomes. In addition, provider cultural competency supports unbiased quality care and delivery of care that is respectful of diverse patients’ beliefs, cultural, and linguistic needs while also reducing health disparity and improving access to high-quality care.
DHP is promoting THSteps and other providers to take advantage of the Health and Human Services (HHS) Texas Health Steps Culturally Effective Heath Care CE Online course. HHS is offering 1.00 CE hours for the completion of this course.
This course/module will equip Texas Health Steps providers and others to employ best practices and professional ethics to serve the healthcare needs of culturally diverse children and adolescents and their families, as well as to meet legal requirements for confidentiality, informed consent, and language assistance to families who are not proficient in English.