Mental Health and Substance Use Services for Adult Members
Our staff speaks English or Spanish and can help you with questions. We also have special services for members who have trouble reading, hearing, seeing, or speaking a language other than English or Spanish. Members or their legally authorized representatives can ask for the handbook in audio, larger print, Braille, and other languages. To get help, call Member Services toll-free or the TTY line listed on your member ID card.
SafeRide Health provides transportation to nonemergency health care visits for Members who have no other transportation choices. These trips can include rides to the doctor, dentist, hospital, pharmacy, and other places you get Medicaid services. These trips do NOT include ambulance trips. For more information on transportation services, click here.
If you need help with renewing your application contact Driscoll Health Plan. We can schedule an appointment with one of our specialists who can answer your questions and make sure you understand your next steps. For more information, please visit our Renew Your Health Benefits Today page.
Our Nurse Advice Line is a confidential service that you can call 24 hours a day, 7 days a week. Trained nurses can answer questions about your health and give you information when your doctor is not in the office. They can help you decide what kind of care you need.
Nurse Advice Line (toll-free):
You can call Member Services 24 hours a day, 7 days a week. Regular business hours are from 8 a.m. to 5 p.m., Monday-Friday. You can leave a message after hours, on weekends, and holidays. A DHP staff member will respond the next business day.
Our expert staff can help you with:
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You can get help for mental health and drug misuse problems. You can call 24 hours a day, seven (7) days a week. You must pick a provider within our Behavioral Health Network. These services are private so you don’t need a Primary Care Provider. If you need help call the Behavioral Hotline:
Driscoll Health Plan and Bebo’s Angels partnered up to bring back Autism Risk & Management Training to the Brownsville Police Department after a three year hiatus.
On Wednesday, January 25, Driscoll Health Plan and Bebo’s Angels partnered up to bring back Autism Risk & Management Training to the Brownsville Police Department after a three year hiatus. This police department was one of the first stations to request this type of curriculum training. Over 40 off-duty police officers came in eager to […]
Healthy eating is a team effort. On February 6, Driscoll Health Plan presented a $5,500 check to the Coastal Bend Food Bank’s Culinary Kits for Kids Program. The program will provide at-risk children and their families a weekly food kit with fresh, pre-portioned food items, cooking tools and follow along videos for recipes. This will […]
Creating a unique learning experience for South Texas families. Driscoll Health Plan presented a $10,000 check to Texas Children in Nature Network (TCiNN) to create a Library Educational Adventure Pack (LEAP) program. The program will address health disparities through nature along with improving physical, behavioral and mental health of local children and their families. Children […]
On Saturday April 1, Driscoll Health Plan presented a check for $10,000 to The Right Start, formerly known as Summer Sports and Wellness Camp. The Right Start is a summer program for low-income children that is held at a nearby college/university campus. Their mission is to educate students in making healthy choices, staying active, school subjects such […]
On Saturday, April 15, Driscoll Health Plan partnered with the Texas State Aquarium to host our annual Mermaid Ball, a dance for high school students with special needs. The event took place at the Texas State Aquarium with a tour of the Caribbean Journey exhibit, animal interactions and a “prom-like” dance party. Once the music […]
The Opening Ceremonies for the Special Olympics of South Texas Summer Games were held on Friday, May 19th, at Heroes Stadium inside Morgan’s Wonderland in San Antonio, TX. The games took place over a 4 day spread where over 5,400 attendees, including Athletes, Unified Partners, coaches and volunteers competed in sports including soccer, cycling, tennis, […]
On Wednesday, May 31st, the Community Outreach Team of Driscoll Health Plan (DHP) organized a two-session "Lunch & Learn" event aimed at educating DHP staff about Big Brothers Big Sisters of South Texas. Kimberly Perez, the Branch Director of Big Brothers Big Sisters, shared insightful statistics about the positive impact of having a mentor in […]
On Saturday, June 3rd, Driscoll Health Plan and Fishing's Future joined forces to organize the inaugural "Hook It 2 Cook It" event in Hidalgo, Texas. The primary objective of this event was to provide families from South Texas with a one-of-a-kind learning experience. Participants, including both children and adults, had the opportunity to acquire essential […]
On October 7 & 8, Driscoll Health Plan partnered with Camp Aranzazu to bring a two day camp to Laredo for Health Plan members and the community. Camp Aranzazu staff welcomed campers and their families with their traditional “campfire” chants to get everybody excited and ready for the day. Campers learned about different kinds of […]
From May to August, the Health Plan continually partnered with local organizations all around South Texas to make backpacks and school supplies accessible to community members at no cost. This year, the Health Plan partnered with the Rio Grande Valley Vipers, an NBA G-League, to bring a Back to School Expo for Edinburg, Texas, and […]
