As a member of Driscoll Health Plan, you are entitled to receive yearly updates on information regarding:

  1. Network providers in the DHP service area, including Primary Care Providers, specialists and hospitals
    1. Names, addresses, phone numbers and languages spoken (other than English) for each network provider, plus identification of providers not accepting new patients
  2. Any limits on your freedom of choice among network providers
  3. Members’ rights and responsibilities
  4. The complaint and appeal internal/external processes
  5. Benefits available under the CHIP program, including amount, duration and scope of benefits
  6. How to get benefits including authorization requirements
  7. How to get benefits, including family planning services, from out-of-network providers and limits to those benefits
  8. How to get after-hours and emergency coverage and limits to those kinds of benefits, including what makes up emergency medical conditions, emergency services and post-stabilization services
  9. The fact that you do not need prior authorization from your Primary Care Provider for emergency care services
  10. How to get emergency services, including instructions on how to use the 911 phone system or its local equivalent
  11. The addresses of any places where providers and hospitals furnish emergency services covered by CHIP
  12. A statement saying you have a right to use any hospital or other settings for emergency care
  13. Post-stabilization rules
  14. Policy on referrals for specialty care and for other benefits you cannot get through your Primary Care Provider
  15. Driscoll Health Plan’s practice guidelines
  16. Provider directory
  17. Results of member satisfaction surveys

Request Information

To request information regarding any of the above, please contact Member Services.

Driscoll Health Plan
Member Services: 1-877-324-7543


Driscoll Health Plan
Attn: Member Services – Communications Team
4525 Ayers Street
Corpus Christi, Texas 78415


CHIP Frequently Asked Questions

You must take your DHP ID Card. Bring a list of medicines you are taking, including any herbal supplements. A list of health concerns. Medical records if you are a new patient. 

Carson B   0 July 20, 2023  

If you lose your DHPID card, call us right away at 1-877-451-5598 to get a new one. We can mail you one right away. If you move or change phone numbers, call us so we can send you another ID card. We always need to have your correct address and phone number. 

Carson B   0 July 20, 2023  

Our staff speaks English or Spanish and can help you with questions. We also have special services for people who have trouble reading, hearing, seeing, or speaking a language other than English or Spanish. You can ask for member materials in audio, larger print, Braille, and other languages. To get help, call our Member Services toll-free number on your ID card.

Carson B   0 July 20, 2023  

As soon as you have your new address, give it to the HHSC by calling 2-1-1, or updating your account on and calling Driscoll Health Plan Member Services at 1-877-451-5598. Before you get CHIP services in your new area, you must call Driscoll Health Plan Member Services, unless you need emergency services. You will continue to get care through Driscoll Health Plan until HHSC changes your address.

Carson B   0 July 20, 2023  

If you get a bill from your provider, call Member Services at 1-877-451-5598. We will contact the provider’s office and explain your benefits. 

Carson B   0 July 20, 2023  
Need more help? Call 1-877-324-7543

How to Apply

First, check to see if you qualify. Next, create a member login and complete the online application. If you have any questions, our staff is happy to help. 
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Become a Member

Everyone’s situation is unique—and we’re here to help. Explore programs and check eligibility.
Am I Eligible
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